Posted 3 years ago
Pay Range: $2,500 to $3,500 per month (Excluding a 13th month bonus)
Do you have an interest in IT infrastructure and services? If so, this job will likely match your expectations. For fresh grads, you will be train by the director. You will pick up the skill of providing IT HelpDesk and troubleshooting services remotely, and site support when required.
Major Duties and Responsibilities
- Provide desktop, telephone, system, application support to local and remote users
- Support IT infrastructure related projects, such as server or network upgrades, and office relocations and expansions
- Support audio and visual technologies, including video conferencing, as well as participate in support of live events
- Manage multiple tasks and projects simultaneously, prioritizing workload efficiently
- Work effectively in a team environment to monitor, log, resolve, and escalate IT issues
- Continually look for opportunities to develop solutions through automation
Important Competencies
- Windows OS
- Mac OS
- Microsoft Office
- Basic IT Network
- Windows Server
Attributes Required
- Must be able to lift at least 10kg of equipment
- Good team player and willing to learn
- Quick learner and able to learn new technologies in a short time
- Strong analytical and problem-solving skills
- Good interpersonal skills and customer service orientation
- Proactive, self-motivated, responsible, and able to work independently
What Can You Expect?
- Report to the Company Directors for work
- Varied working environment, which is based on the clients’ nature of work, mostly in air-conditioned offices
- Available for work every weekday 9am – 5pm at office or client site, and every Saturday 9am – 12pm (can work from home if no site support required)
